Billing and Accounts
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      3. Billing and Accounts

      Set Up Billing Autopay

      Registering or updating your credit card for auto-billing

      A credit card can be registered on your billing portal to ensure automatic, timely payment of your TracPlus tracking invoices. You may also use this card registration feature to hold the details on file for easy manual payment of invoices. If you have previously registered for the billing portal, you can register your credit card details in the billing portal (select the appropriate link below based on your region): 

      Australia: https://ausbilling.tracplus.com/selfcare.do?party=ausbilling#cookies

      USA: https://usabilling.tracplus.com/selfcare.do?party=usabilling#cookies 

      Worldwide: https://billing.tracplus.com/selfcare.do?party=billing#cookies 

      The above links are also provided on your invoice notification email.

      Haven’t yet registered your access to the billing portal?  

      Please contact accounts@tracplus.com, as a new registration email will be required.

      Register Credit Card Details

      On the landing page, click on Profile from the options on the left-hand side.

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      Click to expand the bottom heading called ‘Payment Information’

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      You can find the current card details registered to the account here.

      To register your details, click the blue ‘Add New Payment Information’ on the right-hand side, enter your card information, and click save.

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      Once your card details are saved, ‘set autopay’ is automatically selected

      Manual Payment

      If you prefer to manually pay the invoices each month, but still have card details on file for easy payment, you may uncheck the ‘Set Autopay’ check box.

      Please ensure you click ‘Save Changes’ after any changes you make.

      To make a manual payment in the portal, select invoices from the menu on the left-hand side. A list of invoices issued to the portal will now appear.

      Unpaid invoices will show ‘Pay’ in the status column. Click on ‘Pay’ to bring up a payment screen to make a manual payment. If you have saved details, this will appear.

      Update Credit Card Details

      If you need to adjust your card details in the future, you can click the three dots on the right-hand side of the card details for more options.

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      E-Check

      E-Check is available for customers in the United States. When adding payment information as if for a credit card, switch the toggle at the top of the screen to E-Check to begin entering payment information.