South Pacific Helicopters is a local family owned and operated company based in Kaikoura, New Zealand. Dan and Monique Stevenson first opened this company in October of 2016 as a tourism company, with a focus on whale watching and scenic flights around the area. Unfortunately, a few short weeks later, a major earthquake struck Kaikoura completely cutting off access to the town, and changing the landscape forever. Daniel and the South Pacific employees were invaluable to the recovery and relief effort, working tirelessly on the rebuild to restore access to the town of Kaikoura.
In 2018, the team expanded to own Wings Over Whales, a fixed-wing aircraft operation offering whale watching and scenic flights in Kaikoura too.
Across the two businesses, the team are running a Eurocopter 120 Airbus, and a Eurocopter as350 b3 Squirrel as well as two fixed-wings. All aircrafts have TracPlus supported tracking units installed.
The team at South Pacific Helicopters switched to TracPlus due to the peer reviews they'd received, and so they could run a safer operation.
"We decided to switch over to TracPlus because we wanted a tracking system that gave an updated position every 15 seconds, as opposed to our old tracking system which only reported every 2 minutes."
The team run the TracPlus app on their iPads, computers, and phones, so they can flight follow and check the status of their aircraft from anywhere.
"We also have the flight paths up for our customers to see where they went flying that day, as well as the area the wildlife we are watching is in."
"TracPlus also has a great customer service and 24-hour support so any issues get resolved immediately."
The team have RockAIR installed in their aircraft, meaning they can take full advantage of the dual satellite and cellular capabilities that the unit offers.
"We have noticed considerable savings with RockAIR and love the 15 second reporting times which are much more accurate."
As a tourism company, reliable tracking and communication is vital for their business.
"For safety purposes, we wanted to constantly be in communication with our aircraft. TracPlus allows us to accurately schedule our flights as we can track flight paths in real time."
TracPlus helps South Pacific Helicopters streamline their business, offering their team and clients critical peace of mind.