TracPlus Mobile App: Basic Login, Asset Viewing, and Display Settings SOP
Objective
This SOP explains how to log in to the TracPlus mobile app, open an asset, navigate reports, and adjust viewing settings. It is intended to help team members quickly access the correct asset data and customize the display for easier review.
Key Steps
1. Open the TrackPlus app and sign in 0:00
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Launch the TrackPlus mobile app.
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On the first screen, choose a sign-in method:
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TrackPlus user email and password
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Microsoft account
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Google account
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Enter your credentials and complete sign-in.
2. Select the correct user account 0:24
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After signing in, review the list of accounts available to your email address.
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Select the account you need to work in.
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Confirm you are in the correct technical, demo, stock, or support account before continuing.
3. Open the asset list 0:37
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On the bottom-left of the screen, tap the icon with three dots and three lines.
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This opens the full list of assets available to your account.
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Use the search function or scroll through the list to find the desired asset.
4. View and navigate the selected asset 1:08
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Tap the asset you want to review.
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Use touch gestures to navigate the map:
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Place one finger on the screen and drag to move the view.
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Place two fingers on the screen and spread them apart to zoom in.
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Place two fingers on the screen and pinch them together to zoom out.
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Move two fingers in a circular motion to rotate the screen.
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Adjust the view until the asset is clearly visible.
5. Open the reports for the asset 1:46
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While viewing the selected asset, tap All Reports.
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Review the full list of reports associated with that asset.
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Use this area to locate events tied to the asset’s activity.
6. Filter to show non-standard events 1:59
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If you only need to see specific events, tap Hide Standard Reports in the top-right corner.
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This filters out normal tracking events and makes special events easier to find.
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Use this option for items such as:
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Take-offs
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Landings
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Drops
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Doors opening/closing
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Wheels up/down
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7. Jump to a specific event on the map 2:10
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Select the event you want from the report list.
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The app will take you directly to the location of that event on the screen.
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Use this to quickly inspect a specific take-off, landing, or other event.
8. Change the date being viewed 2:43
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Tap the calendar icon in the bottom-right corner.
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Review the calendar for dates that contain available data.
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Select the date you want to inspect.
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If needed, zoom in on the selected date’s data.
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To return to the current date, tap the X next to the displayed date above the main screen area.
9. Change the map and display options 3:35
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Tap the gear icon in the bottom-right corner.
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Choose from the available map options.
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Select whether to display:
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All assets and trails, or
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Only the selected asset and its trail
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If using an older device, choose the simplified view to reduce loading time and improve performance.
10. Adjust app preferences and switch accounts 4:17
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From the settings area, update display and system preferences as needed:
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Speed
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Altitude
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Location
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Time zone
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Theme (light, dark, or system match)
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Use the account section at the bottom to switch between available accounts if needed.
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Confirm the correct account is active before continuing work.
Cautionary Notes
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Ensure you are signed into the correct account before reviewing or reporting on asset data.
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Be careful when filtering reports so you do not accidentally hide the information you need.
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When using older devices, avoid loading unnecessary trails if performance becomes slow.
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If you select the wrong date or account, return to the settings or clear the date selection before proceeding.
Tips for Efficiency
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Use the search function in the asset list to find assets faster than scrolling.
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Use the Hide Standard Reports filter when you only need exceptions or special events.
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Use pinch, drag, and rotate gestures to inspect the asset view more efficiently.
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Simplify the map display on slower devices by showing only the selected asset and trail.
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Keep the calendar and account-switching options in mind when moving between datasets or users.