SMS Migration and Database Maintenance
This article is to inform you of upcoming scheduled maintenance work that may temporarily affect TracPlus services. Our team is dedicated to providing you with the most reliable and efficient tracking solutions, and this maintenance is essential to ensure the continued optimal stability of our platform.
Details
ITEM |
DETAIL |
| Purpose |
SMS provider migration |
| Impact |
Potential intermittent service disruptions |
| Duration |
Approximately 10 minutes within window |
| Scheduled Date |
Sep 22, 2025 |
| Scheduled Time (UTC) |
02:00 AM to 03:00 AM |
We understand that any service interruption can be inconvenient, and we are aware of the environment our customer teams are operating in. We have scheduled this maintenance to ensure we have support in place from the SMS provider team during the migration and have aligned database maintenance to minimise service disruption.
What to Expect
During the maintenance window, you may experience:
- Possible temporary delay of tracking data.
- Potential interruption in SMS message delivery
Actions You Can Take
No action is required on your part. Our team will be diligently working to complete the maintenance as quickly and efficiently as possible. It is recommended that Flight Following teams are made aware of this maintenance, as there may be delays in distress and AMS notifications.
Stay Informed
We will provide updates on the status of the maintenance through our official communication channels. Platform status is also available at
For further inquiries, please contact our support team at support@tracplus.com.
Thank you for your understanding and continued partnership.