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Required a reliable communication and tracking system to navigate Alaska
The largest state in the US, roughly a third of Alaska's population is discoverable only by boat or aeroplane. Pilots and skippers provide a lifeline to those in the state, and many locals rely on aircraft to get around.
Originally with another tracking provider, Security Aviation were having issues with communication, including text messaging via an old tracking unit.
“As pilots, we could not be sure that text messages were being reliably sent or received by our dispatcher. So we needed a more reliable system.”
Industries: Air Charter
Location: Alaska, USA
Security Aviation operates across a broad spectrum of operations.
They fly all over Alaska, the USA, and Canada carrying freight or fishermen, doctors who’re harvesting organs from an organ donation, or Australian oil company staff. Their missions extend from medivac and air ambulance to conservation response. No one day is the same for their team.
As pilots, we could not be sure that text messages were being reliably sent or received by our dispatcher. So we needed a more reliable system.
How Security Aviation uses TracPlus
Because of the expansive and rugged mountainous layout of much of Alaska, it’s imperative that Security Aviation have reliable satellite tracking, so they can keep watch of all aircraft, wherever they’re headed.
Jeff and his team rely on the sms/text service on a daily basis. Having the ability to message back and forth to dispatch makes things a lot easier for both pilots and dispatchers alike.
Many of Security Aviation’s Government contracts require that the flights are able to be tracked internally by their own offices too. These agencies can be provided with the TracPlus web page and they're able to track the flight in real time from their desk.
“A lot of our flights in Alaska are to areas with little to no weather reporting (out the Aleutian Chain for example). With TracPlus we’re able to receive prompt and reliable updates on weather reports that our dispatch may receive by either satellite phone or weather cameras.”