San Diego Gas & Electric (SDGE)
San Diego Gas and Electric (SDGE) is a regulated public utility company that provides energy service to 3.6 million people through 1.4 million electric meters and 873,000 natural gas meters in San Diego and southern Orange counties
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Unable to track and contact staff over hazardous regions
With over 4,000 staff working across a widespread and often mountainous region, it’s important for the SDGE to know the location of their team, especially when working in hazardous or remote environments.
Inadequate communication and tracking scenarios put SDGE operators at too much unnecessary and avoidable risk.
Industries: Aerial construction, Utility
Location: San Diego, California
It’s vital that SDG&E can ensure their team and contractors are safe, and TracPlus allows them to do this successfully. Beyond this, TracPlus helps to streamline their business — so they know the exact location of their teams, so can coordinate their work effectively.
The live tracking provided by TracPlus helps us to ensure safe distances are achieved between helicopters and drones, while also giving great situational awareness of all operations in the region."
SDG&E use RockSTAR’s to track their field crews, contractors, helicopters and UAS drone crews while also utilising the messaging feature of the device.
The messaging feature allows their teams to stay connected, regardless of cellular coverage. The RockSTAR is portable, rugged and small, which
means their crews can easily keep the unit on hand when working, whilst knowing the device can withstand harsh weather and events.
With TracPlus and the RockSTAR, SDG&E’s team is actively monitored 24 hours a day, 365 days per year — and in the event of an emergency, any
worker can signal a distress at the click of a button, which will activate the response from your emergency contacts.