San Diego Gas & Electric

San Diego Gas and Electric, SDG&E, is a regulated public utility company that provides energy service to 3.6 million people through 1.4 million electric meters and 873,000 natural gas meters in San Diego and southern Orange counties.
 
With over 4000 staff working across a widespread and often mountainous region, it’s important for the organization to know the location of their team, especially when working in hazardous or remote environments. It’s vital that we can ensure our team and contractors are safe, and TracPlus allows us to do this successfully. Beyond this, TracPlus helps to streamline our business — we know the exact location of our teams, so can coordinate their work effectively.

SDG&E use RockSTAR’s to track their field crews, contractors, helicopters and UAS drone crews while also utilizing the messaging feature of the device.

“The live tracking provided by TracPlus helps us to ensure safe distances are achieved between helicopters and drones, while also giving great situational awareness of all operations in the region.”
Matthew Orton, SDG&E Aviation Services

The messaging feature allows their teams to stay connected, regardless of cellular coverage. The RockSTAR is portable, rugged and small, which means their crews can easily keep the unit on hand when working, whilst knowing the device can withstand harsh weather and events. With TracPlus and the RockSTAR, SDG&E’s team is actively monitored 24 hours a day, 365 days per year — and in the event of an emergency, any worker can signal a distress at the click of a button, which will action the response from your emergency contacts.