Why have we created this new platform?
TracPlus is trusted in over 40 countries in the aviation, maritime, emergency services, firefighting, agricultural and mining industries to name a few. With our customer base growing significantly year on year, we knew we needed a scalable and reliable system that our customers would love to use, but most importantly, continue to trust.
Our new software is user-friendly, robust, contemporary and intuitive, and we can't wait to share it with you all.
- High performance
- Multi-access: PC, Mac, Mobile
- Enhanced user controls
- Greater efficiencies and effectiveness for customers
- Rapid feature development
- Rapid feature release
- Enhanced functionality
- Ease of use
- Modern and easy to view
- Future-proofing our service for our customers
The new TracPlus software will be available through any modern web browser, meaning it’s accessible, fast and allows our developers to add features and enhance our product at pace.
It offers a modern and intuitive interface, with solutions for PC, Mac and for our mobile users in due course.
This upgrade unlocks several admin features so that our customers can have more control of their assets and resources. Additionally, it makes it easier for customers to track their assets and devices while on legs and missions.
When to expect the release
We will be rolling out releases in stages, starting this month and spanning until May 2020.
The initial release phase is only intended to provide basic functionality, so will not be suitable for all TracPlus customers. We will introduce the website software, followed quickly by IOS and Android mobile apps, and will then bring on a pipeline of priority features that add real value to our customers.
In this initial launch, features and functions will be tested in a safe, secure and development-friendly environment. Our objective is to ensure the software is robust and reliable — testing for bugs, customer feedback, fine-tuning performance and ensuring accuracy of data processing.
What does this mean for you?
So that we can best support your seamless transition to our new software, we’re releasing this to our customers in stages. We’re working hard on ensuring this transition happens at the best time possible for your organisation — dependent on seasonal work, known busy periods and the features we know your business requires. We want this to be an easy and pain-free experience for you.
You will be contacted when the new software becomes available to you, and you can then switch at your convenience, with the support of our team.
We’re extremely excited to bring this software release to you. We know it’s going to further streamline your operations, make lives easier — and most importantly, keep your crews safe.
As always, if you have any questions or concerns, please don't hesitate to reach out to our team.