Who uses TracPlus?

Current TracPlus Global clients in 30 countries include:

  • The armed forces
  • Emergency services - police, coastguard, fire and ambulance
  • Utilities - electric and hydro
  • Oil and gas companies
  • Mining companies
  • Multi-national enterprises
  • Individuals, contractors and adventurers

Testimonials

BC HydroPower line worker

BC Hydro and TracPlus combined to resolve the key issue facing all large enterprise businesses and even emergency services, that of operational control and safety management across all the owned and contracted air assets, regardless of tracking device on board and who turned up on the day.

"With so many disparate systems out there and number of contractors required to fulfill our day-to-day operations, the ability to monitor them effectively from a safety and operational control viewpoint was completely compromised using traditional tracking companies and methods."

Jim Voss
Aircraft operations

 

NSW Rural Fire ServiceNSW Rural Fire Service

The NSW Rural Fire Service has been utilizing TracPlus for the last four years to maintain our overwatch (flight following, SAR, situational awareness, etc) of all aviation assets at our incidents, and we have been very impressed with the capabilities of TracPlus.

In 2009/2010 the TracPlus system was selected, through a competitive tender selection process, as the sole provider for Automated Flight Following services to the National Aerial Firefighting Centre (NAFC). Currently, all NSW contracted aviation assets are required to utilize the TracPlus system. Within the next three years, all our Call When Needed aviation assets will have to utilize a tracking system that can communicate through TracPlus to the RFS.

In our years of utilization of this system, we have never experienced any interruption in tracking services. In addition, given that the service has a large but varied skill base from its volunteer fire fighter ranks, all our aviation specialists have found the user interface software to be intuitive and easily accessible, especially with its capacity to be viewed in GoogleEarth and the addition of the TracPlus iPhone application.

TracPlus has certainly been of great benefit in increasing the service's air space management situational awareness capabilities.

Anthony Ferguson BSc
Superintendent, Aviation Coordination and Planning

 

United Aero HelicoptersUnited Aero Helicopters

"Our crews work in some of the most extreme and remote areas in Australia and South East Asia. TracPlus gives our management and aircrew the peace of mind that comes from knowing where our people are at any given time, even if direct communication cannot be established, as is often the case. The ease with which we can incorporate third party trackers into the one account has been a real bonus, especially when utilising third party and overseas based assets. Its simplicity of use and ability to be viewed via computer or smart phone is a real plus, especially for our busy and highly mobile workforce."

Jim Norrie
United Aero Helicopters

 

NESTNorthland Emergency Services Trust (NEST)

"NEST committed to Tracplus initially for the safety benefits offered. This aspect was easily met and additional benefits became apparent as we became familiar with the system; fleet efficiency, customer peace of mind, and a valuable client demonstration tool. TracPlus operational and product support has been superb."

Pete Turnbull

CEO Northland Emergency Services Trust

 

Taranaki Community Rescue HelicopterTaranaki Community Rescue Helicopter

"Tracplus is one of our most valuable tools in the search and rescue environment. It enables us and other agencies to track our helicopter whilst on the job and provide flight following. Tracplus also gives us the option to look back at previous flight paths and gives us accurate lat long locations and times of aircraft position. What makes it great is that Tracplus is accessible from work and home enabling us to track the helicopter 24/7. It also has great mapping which is easy to work with."

Phil Dwyer
Crewman, Taranaki Community Rescue Helicopter

 

Heliworks QueenstownHeliworks Queenstown

"Heliworks Queenstown operate a fleet of Squirrel Helicopters in the greater South Island of New Zealand. As an established operator with overseas operations we provide an array of services from tourism through to filming, exploration, fire fighting and search and rescue, including NVG ability.

"As an original TracPlus customer from their beta testing stage before commercial release, some five years later we continue to enjoy the operational advantage and peace of mind provided by this world class system. Some of our operations are in very remote and sometimes challenging terrain, and with TracPlus, management and staff can monitor what is happening out in the field in near real time.

Jason Laing
Pilot

 

Wanaka HelicoptersWanaka Helicopters

"Wanaka Helicopters operates out of Wanaka Airport in Central Otago and operates a fleet of Robinson R22 helicopters on flight training, and a Robinson R44 and a Eurocopter EC130B4 on scenic and commercial operations.

"Most of our operations take place in the mountains of Otago and the Mount Aspiring and Fiordland National Parks where normal communications are at best, spasmodic. Monitoring our helicopters movements was almost non existent until TracPlus came along. We have a combination of hard wired and portable units and TracPlus is now an essential part of our operation. The portable unit has been incredibly useful because our operation involves flying in many different helicopters and we can swap it from helicopter to helicopter as the need arises.

"If nothing else, the 'peace of mind' in being able to watch the progress of a flight from the office, or even at home is worth more than all the other advantages combined. It has greatly increased the level of safety to our operation, not only for the machinery and crews, but also for the customers.
 We would not operate now without TracPlus."

Simon Spencer-Bower

Managing Director / Pilot

 

One old-time pilot's personal taleCap'n Bill Windsock

Old Cap'n Biff Windsock, Bill Charney, is well known around the backblocks of Australia. He wanted us to share this story:

"I was in Victoria, having extensive maintenance work carried out on my radial engine aircraft, a Beechcraft Staggerwing, named the Red Rockette. The engineer who carried out the work is also a farmer. When I needed to take a test flight I took him along and while airborne he pointed out his farm. Several days later I was again test flying the aircraft and since my engineer-farmer had done such good work I thought I would fly by and see if he was home.

"Indeed he was, working on his computer. But he was bored and suddenly remembered I had a website. He tuned in to take a look, clicking the "Where is Capt Biff today?" link. He saw the aircraft icon showing a location only 10 miles away.

"He thought the program must have locked on the previous flight over his property. However, just then he heard the rumble of the radial engine and knew it must be Old Cap'n Biff. He raced outside just as I was coming over the treetops by his home.  He was stunned by the real-time updating of the website. And, so was I when he told me.

"Many friends back in the US and other parts of the world often watch me live. So thank you TracPlus for getting your equipment to talk to my website so well."